24/7 Technical Support & Server Infrastructure
Direct, responsive troubleshooting and systems administration engineered to keep businesses and professionals productive around the clock.
- Provided 24/7 troubleshooting and technical support for over 120 small-to-mid-sized businesses and professionals across the US.
- Implemented a dedicated ticketing system for quicker and more direct remote technical assistance to customers.
- Implemented onsite Windows Server and OSX / macOS Servers with Active Directory (AD), DHCP, File Sharing, and Exchange services per customer needs.